Posts Tagged ‘DNS Issue’

Google and Charter – DNS Issues in St. Louis – Is it Charter’s DNS or Routing?

Monday, April 7th, 2008

Over the last week I’ve had trouble hitting Google with the address  The following is what I see:


I decided to use OpenDNS as indicated below. It seemed to work at first but then an hour later I’m having the problem again – the following solution actually may not work. Upon reviewing the thread below, it seems the issue is routing of some sort and pointing at OpenDNS may not fix the problem. At this point the only fix seems to be to use the one of Google’s numeric IP address such as

It appears to be a problem with Charter’s DNS as seen in this thread:

Google and Charter DNS Thread – Broadband Reports

Hitting the IP address seems to work fine.  Some solutions:

Use a host table entry for to the IP or point your DNS to Open DNS:

It is definitely annoying and others have reported that Charter support does not accept responsibility for this issue.